Troubleshooting

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Common errors

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401 Unauthorized — invalid API key

{"error": {"message": "Invalid API key", "code": "invalid_api_key"}}

• Token was copied correctly (no extra spaces)
• Token has not been deleted or expired
• Request header format is correct: Authorization: Bearer sk-xxxxx

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402 Payment Required — insufficient balance

{"error": {"message": "Insufficient quota", "code": "insufficient_quota"}}

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404 Not Found — endpoint doesn’t exist

• Base URL is correct: https://api.anyone.ai/v1
• Make sure you haven’t added or omitted /v1

# ✅ Correct
base_url = "https://api.anyone.ai/v1"

# ❌ Wrong — this will result in /v1/v1/chat/completions
base_url = "https://api.anyone.ai/v1/"

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429 Too Many Requests — request rate too high

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500 / 502 / 503 — server error

1. Wait a minute and retry
2. Try a different model
3. If the issue persists, contact support

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Base URL setup

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Still stuck?

• Check the Logs page in the dashboard to see if your request reached Anyone
• Confirm that your network can access api.anyone.ai
• Contact support with your error details